FREQENTLY ASKED QUESTIONS

We do not wash dishes for a regular residential clean, so we ask that if you want your sink to be nice and clean, you wash your dishes beforehand. Otherwise, we will try to clean your sink the best we can and stack any dishes we may find in your sink.

We also ask that if you have excessive clutter on your dressers, shelves, and countertops, that you stack or organize it nicely. Otherwise, we dust around it as best as we can. Obviously normal decor, small kitchen appliances and items in a non cluttered space we will lift up, dust off, and dust underneath.

If you need to cancel your clean, we ask that you cancel within 48 hours to avoid a cancelation fee. We charge a flat fee of $50 to cancel within 2 days.

We do send out reminder text notifications two days, and one day before each clean.

We will send you an invoice to your email. You then will have the option to pay card or ACH. If you chose card, there will be a 2.9% processing fee. We also accept mailed check from commercial clients only.

If you are a recurring residential client, we will kindly ask that you agree to an auto payment which will charge your card on file after each clean is completed.

Absolutely not. most of our clients have pets.

Yes, alot of our clients work from home. When we arrive, you can let us know what room you prefer us to start in. Some clients want their office done first, and others prefer it done last. We are here to make your life as easy as possible.